Return Terms
Our customers may request the replacement of the products or the full refund within 14 working days from the date of delivery of the products provided that they comply with all Return Terms.
- Transport costs can not be reimbursed only for the value of the products.
- The cost of the return is borne by the customer.
Conditions of return
- Have written information on your intention and the reasons for your return by email at [email protected]
- Do not use the product.
- Do not tamper with the packaging and be in exactly the same condition as when you received it.
- Use other packaging on shipment to protect the same product packaging.
- The return/exchange request should not exceed 14 working days from the date of delivery based on the receipt documents.
- The product must bear all the labels and accompanying documents or brochures they had without being torn.